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Accessibility Statement

Your business is important to us.

Lake Shore Savings Bank is committed to serving all of our customers. We offer a variety of services to assist you. You can bank online, by phone, or in person.

 

ONLINE BANKING

Our website, www.lakeshoresavings.com, makes it easy to conduct many banking transactions without ever having to visit a branch.  Through our website, you can check account balances, review account activity and transactions, pay bills, transfer money, download account statements, and open certain accounts.   The font on our website can be easily increased to make it easier to read.   

 

BANKING BY PHONE

You can also receive banking information 24/7 through our toll free automated telephone banking system, at (866) 366-8550.

 

VISITING OUR BANK

You can stop in at any branch for service. We have handicap parking available at all locations. The branch staff is able to assist you with your needs, help you open an account, apply for a loan, or read account statement history to you.  

 You have the choice of viewing the ATM screen or using the talking mode when conducting your transaction at all of our ATM locations.

 

BANK DOCUMENTS

 Documents can be provided in alternate accessible formats, such as large print and in audio form, at no extra charge.  Documents may include:

  •  
    • Account Statements
    • Notices
    • Checks
    • Bank Forms

 

CALL US WITH ANY QUESTIONS

  • Our Call Center Specialists can be reached at (800) 336-6116 and can assist you with your calls during their business days/hours.

The Call Center is open Monday thru Friday 8:00am until 5:00pm and Saturday from 8:00am thru 12:00pm

  • Our accessibility efforts are based on Web Content Accessibility Guidelines (WCAG 2.0) Level A & AA Standard.  If you need assistance as we work to enhance our website, please contact a Call Center Specialist at 1-800-336-6116. Representatives are available Monday–Friday 8am–5pm and Saturday 8am–12pm EST.

 

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